Save on the Service You Need
Maintenance Plans
We know that keeping your tech in top shape shouldn’t break the bank. That’s why Red’s Café & Gadgets offers exclusive coupons and seasonal discounts to our valued customers in Uganda.
How to Redeem Your Loyalty Card:
Simply mention your coupon or show your discount code before payment. Watch our Facebook, TikTok, WhatsApp and Instagram status for new offers every month!
Student Special
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Show your valid student ID and enjoy a percentage off selected services.
15%
Bulk Service Savings
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Bring in 3 or more devices for repair and get free general maintenance on one of them.
1 Free
Birthday Treat
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Visit us in your birthday month and receive UGX 20,000 off any repair above UGX 100,000.
20%
Loyalty Card
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Collect stamps for every service and earn a free tune-up after 5 visits.
Free
Save on the Service You Need
Maintenance Plans
With a comprehensive computer and electronics maintenance plan, you'll never have to scramble for help when your devices act up. Reliable support will always be just a call away.
Basic Care Plan
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For individuals and light users.
Ideal for: Home users, students, and anyone who needs occasional support.
- 2 preventative maintenance checkups per year
- Basic system optimization (startup cleanup, disk defragmentation)
- Virus and malware scans & removal
- Software updates and patching (OS & essential programs)
- Discounted labor rate for repairs (e.g., 10% off)
- Phone and chat support during business hours
- 24–48 hour response time Optional Add-ons:
- On-site visit (available at reduced rate)
- Remote assistance support (1 session/month included)
UgX352,000
Pro Performance Plan
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For power users and remote professionals.
Ideal for: Freelancers, remote workers, and tech-savvy individuals with multiple devices.
Includes everything in Basic Care, plus:
- Quarterly maintenance visits (4 per year)
- Priority 24-hour response time
- Remote diagnostics and repair (up to 3 sessions/month)
- Backup setup and monitoring (local/cloud)
- Hardware health checks (RAM, storage, fan performance)
- Network troubleshooting support
- 15% discount on hardware and upgrades
UgX480,000
Business Uptime Plan
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For small offices and growing teams.
Ideal for: Small businesses, startups, or anyone with a multi-user environment.
Includes everything in Pro Performance, plus:
- Monthly maintenance checkups
- Unlimited remote support
- 4-hour emergency response time
- Server and network maintenance
- Inventory management (asset tracking & replacement planning)
- Cybersecurity audits and basic employee training
- Managed software updates across all devices
- Dedicated account technician
UgX65,000
Optional Add-Ons
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For all plans:
- Cloud backup & recovery solutions
- Email and Office 365 setup/support
- CCTV & electrical system diagnostics
- Website/email hosting support
- On-site support beyond scheduled visits
UgX320,000
Our Service Rates
Computer Repair & Maintenance
At Red’s Café & Gadgets, we believe in fair, transparent, and competitive pricing for all your tech needs. Our rates are designed to give you the best value in the Ugandan market, covering both labour and basic materials. (Note: VAT is excluded.)
| Common Job | Cost (UGX) | Description |
|---|---|---|
| Laptop Screen Replacement | 180,000 – 350,000 | Replace broken or cracked screens with high-quality parts. |
| Laptop Keyboard Replacement | 80,000 – 180,000 | Fix or replace unresponsive/damaged keyboards. |
| Desktop Power Supply Replacement | 100,000 – 200,000 | Replace faulty PSU to restore power stability. |
| Virus & Malware Removal | 50,000 – 120,000 | Clean and secure your system from harmful software. |
| Windows Installation/Upgrade | 60,000 – 150,000 | Fresh install or upgrade to the latest Windows version. |
| Laptop Battery Replacement | 150,000 – 300,000 | Replace worn-out batteries with reliable, long-life units. |
| Data Recovery | From 100,000 | Retrieve lost or deleted files from hard drives and flash disks. |
| General Maintenance & Cleaning | 40,000 – 80,000 | Internal dust cleaning, thermal paste replacement, and basic tune-up. |